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Whether you found us by word of mouth, saw one of our cool
buttons, or were just randomly typing in
domain names, WELCOME!
Buttonstore.com is a real licensed
business, with real customers who really
purchase really great buttons at really
low prices. Really.
We at Buttonstore have
been making fine custom buttons for over
10 years and have developed a
reputation for great service and low
prices on high quality custom, and stock
pin back buttons.
Why are our prices so low? Unlike
some other button makers who quote you a
low initial price and then tack on
ridiculous shipping charges, plate
charges, multicolor prices, art fees and
template fees (what is that?!?) we
simply focus on being efficient and
productive and buy our supplies in
massive quantities. There are a few
other things we do too, like watching
our costs and waste, controlling our
controllable costs, all while being
responsible to the environment.
Since we "went
online" with Buttonstore.com, we've had
the opportunity to do business with some
really great people and organizations.
Some have ordered really large custom
orders, and some have been small stock
orders and vise versa. So far, all we've
heard from most of our clients have been
raves! Not that we think we're
really cool or anything, (we're just "kinda"
cool, in an odd sort of way), but
because we offer great buttons and
great service at great prices. You'll find our
pages full of all sorts of stock
buttons, but most people like to do the
"custom" thing. That's great, as we're
game for either!
However, most of the examples we offer
on our site are to help YOU with YOUR
button ideas. We get all sorts of calls
and emails with "take the
background from this button, and add the
graphic from this one, add such and such
caption in such and such font at such
and such size." No problem!
This is a custom button, and we'll make
it to your specification for the same
prices as our stock buttons, and with NO
ART or TEMPLATE fees (again, what does
that mean?!?).
So please browse our pages, and
if you see something you like, order it.
We'll make it up for you, send you a
scan of what you ordered via email, and
you tell us if it's what you want, and
if not, how you'd like it changed. It's
that simple.
Be sure to
check Buttonstore.com often, as we're
always adding new buttons and new button
ideas.
Policies and Disclaimers
Some people might call this the "fine print," but we, more or less, refer to it as the "duh" page, or the "common sense" page.
Disclaimer 1:
If you have art that is from a source other than your own creation, be sure to have permission from the creator or owner of said art to use it! We will never intentionally, or knowingly, make buttons from art that is protected under US copyright law, on our own or as a third party, and will reject art that we think is, or could be, copyrighted.
This applies as well to any form of bigotry. We won't make it, so don't ask.
If you opt to use an outside vendor's art, such as clipart.com, you must purchase said art from them. We will not do it unless you authorize the additional charges we incur to purchase the art you wish to use to be added to your price total.
Disclaimer 2:
We can not and will not be held responsible for shipping companies non performance or acts of God that slow transport of your order.
We will always choose the quickest, most cost effective method of transport available to us in order to get your order to you on time and save you money. Sometimes UPS is the best choice, sometimes FedEx, and other times the US Postal Service. We can judge this only by the "Time In Transit" and price quotes given to us by the shipping companies at the time of shipment. In most cases these times they give are accurate, but not always. It's best to give your due date for your custom buttons and add a little time pad just to be safe.
Please be advised that We are NOT FedEx, UPS or the Postal Service, and as such CAN NOT control their behaviors and policies. If they can't deliver your order to you due to your giving a faulty address, or they decide to leave your package for you and you do not claim it, there's little we can do about it. We'll be happy to follow up with the shipping company to try and correct the problem, but it does require mutual cooperation at times in order to get an item from point A to point B. Once a package leaves our hands and enters the hands of the shipping company, it is their responsibility to get the package to you, and your responsibility to ensure that they CAN get it to you. In other words, the shipping address can not be "Mel's gas station at the corner, USA." Be forewarned: We will deride and ridicule you for this type of behavior.
Disclaimer 3:
Our buttons sizes are our button sizes. We do the best we can to be informative as to the sizes of our buttons, 1.25 inch (slightly bigger than a 25¢ coin), 1.50 inches, (which is 1/4 inch larger), 1.75 inch, (which is about half an inch bigger than a 25¢ coin), 2.25 inch (slightly larger than the top of a soda can) and 3.00" (which is 3/4" bigger than a 2.25" button), and all of our sizes are labeled and measured to US weights and measurement standards. We will not be held responsible for a consumer's error in choice of button sizes. In other words, it's not our fault if you order a particular size button, get that same particular size button, but it's not the size you envisioned. It's up to you to know the size button you're ordering from that which is clearly marked. Use a tape measure, tailors tape, or ruler to know the difference.
Policies.
Return Policy
If customer is dissatisfied with their product though to no fault of their own, we will happily remake, replace or refund their order. Refunds of made orders require the return of the entire product or order to us. You must obtain a return code for this in advance, which requires you phoning us at 877-709-2799 10AM to 6PM M-F to report a problem. Is some cases we'll even pay for the shipping back to us, but this is evaluated on a case by case basis, the default being customer paid return shipping.
If however the dissatisfaction is a result of the customer's action, such as poorly formatted or improperly set up art, an incorrect address, wrong size ordered, omitted expected day of delivery on the order form, or other problem that is customer created, then we apologize in advance. You did it to yourself. We try to make the process is simple and informative as possible, but if you're unsure about what you're doing on our site, call us for clarification!
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